Privacy Policy

This Privacy Policy describes how Baldemar De Leon ("I," "me," or "we"), a licensed real estate agent with WrightHouse Group at Ebby Halliday Realtors, collects, uses, and protects the information you provide through this website (baldemardeleon.com) and related communications. By using this site or submitting the contact form, you agree to the practices described below.

Information We Collect

When you contact me through the website's contact form or otherwise reach out, I may collect:

• Your name
• Your email address
• Your phone number (optional)
• Any details you share in your message (such as your real estate goals, budget, or preferred areas)

I do not knowingly collect sensitive personal information, and I do not require it to help you.

How We Use Your Information

I use the information you provide to:

• Respond to your inquiry and provide real estate services
• Contact you by phone, email, or text message about your inquiry and your home buying, selling, leasing, or investing needs
• Send you relevant updates, listings, or information you have requested
• Improve how I serve clients

SMS / Text Messaging

If you provide your phone number and opt in through our contact form, you consent to receive text messages from Baldemar De Leon related to real estate services, including responses to your inquiry, appointment coordination, and relevant updates.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• You can opt out at any time by replying STOP to any text message. After you reply STOP, you will no longer receive SMS messages from us.
• For help, reply HELP or contact us using the information at the bottom of this policy.

SMS Terms & Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at baldemardeleon@ebby.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://baldemardeleon.com/privacy.html

How We Share Information

I do not sell your personal information. I may share the information you provide only in these limited situations:

• Service providers: Trusted vendors who help operate the business — for example, the website host, contact-form processor, and customer relationship management (CRM) and messaging tools — who are permitted to use the information only to provide services to me.
• My brokerage: WrightHouse Group / Ebby Halliday Realtors, as needed to provide real estate services to you.
• Legal requirements: When required by law, regulation, legal process, or to protect rights, safety, or property.

As stated above, phone numbers and SMS opt-in information are never shared with third parties or affiliates for their marketing purposes.

Data Security

I take reasonable measures to protect the information you provide against loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and I cannot guarantee absolute security.

Your Choices

• You may opt out of text messages at any time by replying STOP.
• You may unsubscribe from emails using the link provided in them.
• You may request that I update or delete the personal information you have provided by contacting me using the details below.

Third-Party Links

This website may link to third-party sites (such as property search tools or social media). I am not responsible for the privacy practices of those sites and encourage you to review their policies.

Children's Privacy

This website and my services are intended for adults. I do not knowingly collect personal information from anyone under the age of 18.

Changes to This Policy

I may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

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